Welcome to Fly VLM's contact page. If you have a medical emergency please call +49 89 50070 4959 24hrs a day. If you need to make a claim under the Cancellation, Baggage, Medical or Legal Expenses sections of your policy, you can download the correct forms below and return them to us. If you would like to make a claim under any other section (or if you do not have a printer or do not understand which section you can claim under) please call our claim team on the following number : +33 1 70 72 91 15. This facility is available 09:00-17:00 Monday to Friday CET. Cancellation Multi Risk All our articles online are in PDF format. To view them, you need Adobe(r) Acrobat(r) Readerä 6.0 or later. If you do not have Adobe(r) Acrobat(r) Readerä 6.0 or later versions, you can download it for free at: